Office Hours

Office Hours are Monday- Friday Monday- Wednesday- Friday 8:00 am -11:30 am, 1:00 pm -5pm Tuesday- Thursday 8:00 am -11:30 am, 1:00 pm -4:30pm The posted office hours are when the general manager is onsite at Pace Island. Unless otherwise posted these hours are the...

Castle Group’s Information

If you have a question regarding the monthly assessments or violations you would need to contact Castle Group. Their number is 1-800-337-5850. The property manager for Pace Island is Maria Hanna. Her email is mhanna@castlegroup.com.

Pond Issue Being Resolved

We are aware of the issue with the pond on the Trace and are working on a resolution. The dam and the spillway are both working correctly. Neither is broken. The board of directors has solicited bids from companies for the erosion issue. They also have had an engineer...

Gate Sentry (Gate App) Orientation Video

PIOA would like to encourage residents to use this app. If you have any questions you can call the PIOA Office. Below you will find a link to a helpful orientation video on how the gate app works. Gate Sentry Orientation Video- Gate sentry