Board of Directors (BoD) Meeting Agenda
The PIOA Board of Directors (BoD) will hold its monthly meeting on January 23, 2023, at 7 pm in the PIOA clubhouse. Please click here to see the agenda for Monday's meeting:1-23-23 Agenda
Office Hours
Office Hours are Monday- Friday Monday- Wednesday- Friday 8:00 am -11:30 am, 1:00 pm -5pm Tuesday- Thursday 8:00 am -11:30 am, 1:00 pm -4:30pm The posted office hours are when the general manager is onsite at Pace Island. Unless otherwise posted these hours are the...
Castle Group’s Information
If you have a question regarding the monthly assessments or violations you would need to contact Castle Group. Their number is 1-800-337-5850. The property manager for Pace Island is Maria Hanna. Her email is mhanna@castlegroup.com.
Pond Issue Being Resolved
We are aware of the issue with the pond on the Trace and are working on a resolution. The dam and the spillway are both working correctly. Neither is broken. The board of directors has solicited bids from companies for the erosion issue. They also have had an engineer...
Remember to please clean up after your pets….
When walking your pets, please be sure to clean up after them so that your neighbors can also enjoy the boardwalk, sidewalks, and common areas of our beautiful neighborhood. No bags should be placed in anyone else's waste receptacle or left on the street.
Did not get a coupon booklet from Castle?
If you did not receive a coupon booklet in the mail from Castle please call their Resident Services at # 1-800-337-5850 ext 1.
Violation Process- How It Works
Below is a flow chart of how the PIOA Violation Process works.
See Something Suspicious? Call CCSO Non-Emergency Number…
That number is 904-264-6512 for non-emergencies or 911 for emergencies.
Get To Know Your Gate Employees….
Here are your current gate employees. Cathrine (Catt) Whitfiell: Mon-Fri 6a-2p Quincella (Q) Kilpatrick: Mon-Fri 2p-10p Raymond Boyd: Mon-Fri 10p-6a Ruby Securo: Sat-Sun 6p-6a
Gate Sentry (Gate App) Orientation Video
PIOA would like to encourage residents to use this app. If you have any questions you can call the PIOA Office. Below you will find a link to a helpful orientation video on how the gate app works. Gate Sentry Orientation Video- Gate sentry